S O K O L

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Privacy Policy

Last Updated: 13/11/2025
Introduction

Sokol Company Limited ("Sokol", "we", "our") respects privacy and is committed to protecting personal information of customers, partners and users when using our products, services and website.

This policy explains how we collect, use, share and secure your personal information.

1
Purpose of information collection

We collect personal information to:

  • Provide, maintain and improve software products, services and website
  • Contact, support customers, answer questions and process requests
  • Send notifications, information about new products, services or promotion programs (if you agree)
  • Ensure security, prevent fraud and comply with legal regulations
2
Types of information collected
Personal Information
Full name, email, phone number, contact address, position, company name
Technical Information
IP address, browser, device, operating system, access time and other interaction data on the website
Payment Information
Account name, transaction content
Note: We do not store customer payment card information
3
Information usage scope
Service Provision

Provide services, process requests or signed contracts

Technical Support

Send technical support information, updates or notifications related to products/services

Quality Improvement

Analyze and improve service quality, optimize user experience

Marketing

Send marketing emails or advertising information (only when you agree)

4
Information storage period

Personal information is stored in Sokol's system until:

The purpose of using the information is completed
There is a request to delete information from the user
When necessary to comply with legal regulations
5
Information security

Sokol applies appropriate technical and organizational measures to protect personal information:

Data Encryption

Protect information from unauthorized access

Secure Servers

Stored on secure server systems

Restricted Access

Only authorized employees can access when necessary

Leak Prevention

Prevent loss or misuse of information

6
Information sharing

We do not share or sell personal information to third parties, except in cases:

7
User rights
Access Information

Request access to personal information

Edit Information

Request to edit, delete inaccurate information

Complaint

Complain about information security violations (if any)

Withdraw Consent

Withdraw consent for information use (within the limits permitted by law)

8
Cookies and tracking technologies

Sokol's website may use cookies or similar technologies to:

  • Remember user preferences
  • Analyze access behavior
  • Improve website experience and performance
You can turn off cookies in your browser settings, but some features may not work fully
9
Changes to Privacy Policy
Changes to Privacy Policy

Sokol may update this Privacy Policy over time. Any changes will be announced on the official website. The effective date will be clearly stated at the beginning of the policy.

Recommended to check periodically for updates